Australian Owned
& Operated
20+ Years
Experience
250+ Brands
& Counting
Need help with Air Freight?

Air Freight to the UK and USA

We Are Your Air Freight Experts

AMS eGroup provides air freight forwarding with more emphasis on improved electronic communication and visibility in the supply chain. With our direct relationships with Airlines, our solutions are not only competitive, but reliable.

We power global ecommerce trade for brands you know and love including
Our experience
We process over 50 million orders annually
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Why Choose AMS eGroup for Air Freight in Australia?

IATA Accredited Excellence

In the age of instant customer satisfaction, delivering products and other goods to your customers or recipients has become increasingly demanding. The end-user wants their items immediately, so you must handle the logistics between your warehouse and the customer. Therefore, you need an air freight company with years of experience and a wide range of logistic options. That’s where AMS eGroup comes in!

Strategic Airport Locations

Close to all major airports, our location promotes direct air freight forwarding and express so your customers can receive products in record time.

    • 98.7% on-time delivery for domestic air freight
    • Average 24-48 hour transit times within Australia

The Benefits of Using Air Freight in Australia

Using a transportation company for your air freight requirements will deliver a significant return on your investment.

Eliminate the costs of a freight department

By using a transportation company, you can minimise costs within your organisation. An air freight department demands attention both financially and with time. When you factor in costs such as the above as well as fuel, compliance and wear and tear, opting for a reliable air freight company is the most ideal solution.

Expedite deliveries

Using an express option for air freight can certainly expedite the delivery of the products your clients order from you. Your customers will become loyal to your business when you use an effective delivery service acting on their behalf. Once you develop a reputation for delivering on time, you’ll have a leg up on your competitors.

Choose AMS eGroup for Direct Air Freight in Australia

We’ve been in the industry for over 15 years and are leaders in providing distribution services to businesses around the country as well as in the Asian Pacific region. Operating customs bonded facilities as well as Air freight X-Ray screening, we provide you with express delivery through multiple entry points, which translates to a reduction in expenses and transit times.

We offer a comprehensive distribution service – domestically and internationally, regardless of the size of your item. Whether it’s a single parcel or a pallet, you can rely on us to distribute your item to any location.

We offer active tracking where you can track and trace your item from collection to delivery to improve your offering and manage the distribution arm of your business like never before.

Our services are second to none, which is why we embrace technology in the form of our cloud-based tracking software for all types of packages at every address in Australia and New Zealand. Contact us to discuss your requirements and obtain a competitive quotation.

We are your chosen Air Freight Partner

Today, when ‘just-in-time’ logistics are becoming more popular, it makes sense to partner with someone who will quickly use its worldwide contacts to ensure your high-value or urgent shipment moves efficiently.

Customs Clearance

AMS eGroup provides customs clearance for all international shipping, including air and sea freight import and export. We operate Customs approved bonds and are Quarantine approved Premises.

We can assist with all import and export clearance matters, including advice on customs tariffs, tariff concessions, duty rates and overseas trade enquiries. We liaise directly with Australian Customs, Australian Quarantine (AQIS) and with international shipping and airline companies to ensure faster clearance of your goods through quarantine and customs.

We implement strict clearance procedures and efficient customs entry processes to ensure compliance and avoid unnecessary delays and minimise costs.

Contact our Customer Service team now to discuss your air shipping requirements.

Customer Reviews
What our customers have to say

Jenkinson Logistics

AMS have for years provided us with a seamless service encompassing various service options as we controlled numerous business flows from various origin points, to Australia & New Zealand, and all the time we are sat in Ireland. The comfort from having a strong reliable service partner is priceless.

Rated 5 out of 5

Bodum Australia​

Their can-do attitude is remarkable and their personalised customer service will help you achieve what you need no matter what the challenges are!

Rated 5 out of 5

Confidence Club

Confidence Club has been using AMS since the beginning of 2020. In that period our business has increased four fold, through a sometimes difficult logistics environment – and we would not have been able to accomplish this without the support of AMS and their fulfilment partners. AMS service levels are excellent and the commitment from the top down to continually improve process and efficiency is commendable. AMS is now an integral part of our business and we would be happy to recommend them to other ecommerce businesses looking for good value and reliable partners.

Rated 5 out of 5

Our Services

At AMS eGroup, we deliver end-to-end warehousing, fulfilment and distribution services customised to meet your specific business requirements. Our team of logistics experts handles everything from customs clearance to last-mile delivery, ensuring your products reach their destination efficiently and on time.

Air Freight Delivery Times & Service FAQ:

Domestic air freight in Australia typically delivers within 24-48 hours between major cities. We offer same-day delivery options and next-flight-out services through our network of leading air freight companies for time-critical shipments. For air freight to Perth from the eastern side of Australia or remote areas, allow slightly longer. 

International air freight delivery times vary by region: 

  • New Zealand: As fast as 1–2 days; we offer 5-day delivery for economy options
  • North America: 2–4 days via express; economy options up to 5 days
  • Europe (incl. UK): 3–5 days
  • Asia-Pacific: 1–3 days, depending on origin

Please note, these international transit times are estimates only. Please contact the team for more details.

Yes, our 24/7 operations centre handles urgent shipments outside business hours. Whether you require urgent international shipping from Sydney or speedy domestic air freight solutions across Australia, weekend processing is available. Please note, additional fees may apply. 

Customs & Documentation FAQ:

Standard customs clearance typically takes 4-6 hours for routine shipments. Our bonded status and experience as a trusted air freight company in Australia help reduce delays, especially for regular importers or those using air freight from the USA or the UK. 

Yes, we’re certified to handle various restricted and dangerous goods categories, including lithium batteries, chemicals and temperature-sensitive materials. Each shipment requires specific documentation and handling procedures.

Pricing & Cost Optimisation FAQ:

Air freight rates are based on chargeable weight (actual weight vs. volumetric weight), distance, fuel surcharges and service level. Contact our team for estimates or final quotes considering volume discounts and special requirements.

Cost optimisation strategies include consolidating shipments, flexible scheduling, choosing appropriate service levels and leveraging our volume discounts for regular shippers. Our team can audit your current spending to identify savings opportunities.

Additional costs may include fuel surcharges, security fees, handling charges, customs clearance, insurance and delivery fees. We provide comprehensive quotes including all applicable charges to avoid surprises.

Tracking & Customer Service FAQ:

We proactively monitor all shipments and notify customers of potential delays. Our customer service team works immediately to find alternative solutions and minimise impact on your operations, especially for fast shipping to New Zealand or internationally, urgent medical or eCommerce shipments. 

Of course. We offer flexible cargo insurance policies that cover loss, damage or delay. Full-value protection is available for high-value goods shipped via air freight from NZ, USA, or within Australia.

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