Australian Owned
& Operated
20+ Years
Experience
250+ Brands
& Counting
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3PL Australia

Providing 3rd Party Logistics, 3PL Fulfilment and 3rd Party Warehouse Services To Ecommerce Companies

Improve efficiencies to support the growth of your online store by outsourcing your warehousing, packing and distribution to AMS eGroup. AMS eGroup is Australia’s best 3PL services partner, covering everything from container handling and storage to third-party logistics services including fulfilment and distribution. We’ve worked with B2B and B2C businesses for more than 15 years, providing global customers the means to enhance their operations with a gateway solution for all logistics services.

 

Why leading brands choose AMS eGroup

  • 20+ Years of Proven Results: We’ve scaled alongside our clients, from startup launches to multi-million dollar operations.
  • Strategic Location Network: Four facilities across Australia and New Zealand mean faster delivery times and reduced shipping costs for your customers.
  • Technology-First Approach: Real-time inventory tracking, automated order processing and seamless integration with your existing systems. 
  • Flexible Growth Support: Whether you’re processing 50 orders or 50,000 orders per month, our infrastructure scales with your business.
We power global ecommerce trade for brands you know and love including
Our experience
We process over 2 million orders annually
Years Experience
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Brands & counting
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What Exactly Do 3PL Ecommerce Fulfilment Companies Offer?

Are you wondering what 3PL companies in Australia can offer your business? With four sites across Australia and New Zealand, AMS eGroup is your go-to 3rd party logistics provider for tailored warehousing, fulfilment and distribution services for any business. 

Our 3PL services in Australia include, but are not limited to:

Warehousing & Storage Solutions

Modern facilities designed to fuel your ecommerce orders. 

With our innovative facilities, market-leading technology, and best practice processes, our integrated 3rd party fulfilment system reduces handling time, storage, and damage to deliver our client’s products to their customers quickly and in pristine condition. If you’ve opted for our multi-warehousing system, we fulfil orders from the warehouse nearest to the delivery address.

What sets our warehousing apart:

  • Approved customs bond store with quarantine-approved premises for international goods
  • Real-time inventory visibility through integrated electronic stock control systems
  • Flexible storage options from short-term peaks to long-term strategic inventory
  • High-security infrastructure with 24/7 CCTV monitoring and controlled access
  • Container handling expertise for seamless import processing
  • Quality control processes with incoming inspection protocols

 

Perfect for: Fashion retailers managing seasonal inventory, electronics brands with high-value stock and FMCG companies requiring temperature-controlled storage. 

Fulfilment & Order Processing

Seamless delivery from click to customer. 

With our innovative facilities, market-leading technology, and best practice processes, our integrated 3rd party fulfilment system reduces handling time, storage, and damage to deliver our client’s products to their customers quickly and in pristine condition. If you’ve opted for our multi-warehousing system, we fulfil orders from the warehouse nearest to the delivery address.

Advanced fulfilment capabilities:

  • Multi-location order routing automatically selects the closest warehouse to reduce shipping costs
  • Scan picking technology ensures 99.8% order accuracy
  • Complex assembly services, including promotional displays and point-of-sale materials
  • EDI integration for seamless B2C operations
  • Same-day processing for orders received before cutoff times
  • Custom packaging solutions that protect your brand and products

Distribution

Comprehensive delivery solutions across Australia, New Zealand and globally.

AMS eGroup is among the top 3PL companies in Australia and offers a comprehensive variety of delivery options, service levels and carriers. Our flexible approach to 3PL distribution allows our customers to utilise the most appropriate and cost-effective service for their unique needs.

We specialise in B2B and B2C distribution with an online track and trace service.

Domestic Distribution:

  • Australia-wide parcel network with track and trace capability
  • Same-day and overnight options for urgent deliveries
  • Local courier services for metropolitan areas
  • B2B and B2C specialised handling with appropriate service levels

 

International Distribution:

  • Global air freight network for time-sensitive shipments
  • Global Parcel network for those international deliveries that are less time sensitive
  • Cost-effective sea freight for bulk international orders
  • International courier services with door-to-door tracking
  • Customs documentation support to prevent delays

Reverse Logistics

Turn returns from cost centres into competitive advantages.

In today’s competitive marketplace, reverse logistics and how product returns are handled can be the difference between profitability and loss. At AMS eGroup, our reverse logistics service ensures each return is tracked from the time of collection through to delivery back to our 3PL logistics facility in Sydney, Melbourne, Perth, or Auckland. On arrival, goods are inspected and reported within 24 hours of receipt.

Comprehensive returns management:

  • 24-hour inspection and reporting upon receipt
  • Customer pickup coordination from original delivery addresses
  • Product refurbishment services to return items to sellable condition
  • Disposal and recycling programs for end-of-life products
  • Claims management with detailed documentation for insurance purposes
  • Tax and duty handling for international returns

 

The difference?

Research indicates that a 10% improvement in return-handling speed can lead to a 39.58% increase in the customer’s subsequent purchase dollar amount.

About AMS eGroup As Your 3PL Ecommerce Fulfilment Partner

AMS eGroup has been providing third-party logistics in Australia and beyond since 2005. We have four sites across Australia and New Zealand where we dispatch orders and process returns using market-leading software to manage stock status and communications seamlessly and accurately. We protect our 3PL warehouses with the latest security measures, and all stock items are tagged and tracked so that we know the precise location of your product at all times.

If you’re looking for 3PL management to support the daily operations of your business, AMS eGroup is your logical choice. It’s our dedication to your success that proudly positions us as one of the leading third-party logistics companies in Australia. We offer an individualised approach, providing a comprehensive suite of logistics solutions that will reduce your costs while providing a superior delivery experience for your customers. Choose AMS eGroup as your 3PL ecommerce fulfilment partner.

Customer Reviews
What our customers have to say

Jenkinson Logistics

AMS have for years provided us with a seamless service encompassing various service options as we controlled numerous business flows from various origin points, to Australia & New Zealand, and all the time we are sat in Ireland. The comfort from having a strong reliable service partner is priceless.

Rated 5 out of 5

Bodum Australia​

Their can-do attitude is remarkable and their personalised customer service will help you achieve what you need no matter what the challenges are!

Rated 5 out of 5

Confidence Club

Confidence Club has been using AMS since the beginning of 2020. In that period our business has increased four fold, through a sometimes difficult logistics environment – and we would not have been able to accomplish this without the support of AMS and their fulfilment partners. AMS service levels are excellent and the commitment from the top down to continually improve process and efficiency is commendable. AMS is now an integral part of our business and we would be happy to recommend them to other ecommerce businesses looking for good value and reliable partners.

Rated 5 out of 5

Our Services

At AMS eGroup, we deliver end-to-end warehousing, fulfilment and distribution services customised to meet your specific business requirements. Our team of logistics experts handles everything from customs clearance to last-mile delivery, ensuring your products reach their destination efficiently and on time.

Coverage & Capacity FAQ:

What's your minimum order volume requirement?

We work with businesses of all sizes, whether you’re shipping 10 parcels or 10,000 per week. Our 3PL warehouse solutions scale flexibly, making us the ideal partner for startups, growing brands and established enterprises looking for third-party logistics companies in Australia.

Standard onboarding takes 2-3 weeks, including system integration, staff training and inventory transfer. If you’re looking for 3PL services in Melbourne, Sydney, Perth or NZ, we also offer rush onboarding for urgent fulfilment transitions. 

Scalability & Growth FAQ:

Can you handle seasonal spikes in volume?

Absolutely. We specialise in 3PL distribution with surge capacity. Our flexible staffing model and cross-facility capabilities mean we can scale up during peak periods like Black Friday, Christmas or end-of-financial-year sales without compromising service quality. Thanks to our national 3PL warehouse network in NSW, VIC, WA and NZ, your customers experience consistent fulfilment, whether it’s peak season or business as usual.

Growth is what we’re built for. Many ecommerce brands have expanded from small-batch fulfilment to thousands of orders monthly through our third-party logistics services. Whether you’re launching in Australia or entering international markets, we offer full-service scaling and 3PL management. 

Yes, we can facilitate international shipping and guide customs documentation, duty calculations and restricted goods compliance for global market expansion. Our 3PL ecommerce fulfilment solutions extend to NZ, the USA and the UK, making international growth seamless.

Pricing & Contracts FAQ:

How is 3PL pricing structured?

Our pricing is transparent and volume-based, covering storage, pick/pack and handling fees. We provide detailed quotes based on your specific requirements, including order complexity, storage needs and shipping preferences.

We offer flexible arrangements from month-to-month agreements to longer-term partnerships with preferential pricing. The choice depends on your business needs and growth plans.

All fees are outlined upfront, including storage, fulfilment, shipping and any value-added services. We don’t believe in hidden charges – transparency builds trust.

Technology & Integration FAQ:

How does integration work with my existing systems?

Our technical team handles all integration work. We connect with all major ecommerce platforms, including Shopify, WooCommerce, Magento and BigCommerce, while custom integrations typically take 4-6 weeks. We provide full testing and training before going live. 

You’ll receive weekly and monthly reports on fulfilment accuracy, shipping speed, and cost performance. Our platform provides 24/7 access to inventory levels, order tracking and metrics — critical for 3PL warehouse management.

Your inventory, product data and order flow remain entirely under your control. As your third-party ecommerce fulfilment partner, we execute your vision while you take care of strategy and growing your business.  

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